We turn complex technology into intuitive user experiences – through smart UX/UI design that makes medical devices and software safer, easier to use and ready to scale.
UX in the MedTech Context
Designing interfaces for medical devices and health software isn’t like designing for common interfaces. In healthcare, usability directly impacts safety, efficiency and trust. Interfaces must support complex technologies while remaining intuitive under pressure.
At HUMAN FACTOR LAB, we understand what it takes to create user-friendly solutions for MedTech.
Reduces risk by supporting safe and efficient interactions
Handles complex, multi-step workflows in high-pressure environments
Connects seamlessly with physical devices, sensors or custom hardware
Meets usability expectations that align with regulatory processes
Delivers clear, predictable interfaces that support decision-making
Our UX/UI Design Process
A good interface feels simple – but behind that simplicity is a clear and thoughtful process. We help you design medical software and device interfaces that are not only beautiful but also intuitive and ready to scale.
Whether you’re improving an existing product or starting fresh, we work closely with your team to understand your users, your technology and your goals. Together, we shape the right structure, explore ideas and test what works – step by step.
We believe in collaboration, transparency and smart design decisions. Our five‑step MedTech UX/UI process – from Discover to Deliver & Support – ensures your product improves with every round.
Discover & Outline
We set the foundation by understanding users, context and risks – aligning with IEC 62366‑1 Use Specification and Hazard Analysis.
Prototyp
We turn concepts into low‑ to mid‑fidelity prototypes, run formative tests and iterate – exactly as IEC 62366‑1 requires.
Design
We develop high‑fidelity screens, specify testable UI requirements and build a reusable design system.
Validate & Optimize
We conduct the summative evaluation, document results for your usability engineering file and leverage real‑world data for continuous improvement.
Deliver & Support
We hand over a individual design system, support implementation and provide ongoing guidance to ensure smooth rollout and compliance.
Typical Challenges & How We Help
Medical devices and digital health applications often involve complex workflows, critical user interactions and unique technical constraints. We support your team in making these systems intuitive, safe and visually strong – no matter if you need a fresh design or want to improve an existing one.
From expert reviews and UX concepts to high-fidelity designs and component libraries – our services help you design products that are easy to use and ready to scale.
We analyze your existing interfaces and usage scenarios in detail to identify usability issues, potential use errors and areas for improvement. Structured, clear and actionable. Ideal as a starting point or for assessing your current state.
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In-depth analysis of current user scenarios and interfaces
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Identification of usability problems and critical use errors
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Benchmarking against competitors and similar products
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Eyetracking evaluation and cognitive load assessment
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Review report with clear recommendations for improvement
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We optimize your information architecture, user flows and interactions based on real-world usage scenarios. Our goal is to ensure safe and intuitive operation in clinical environments, aligned with your users, context and regulatory requirements.
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Task analysis and optimized user flows
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UX concepts based on actual use cases
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Consideration of context of use in medical settings
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Input for the Use Specification and risk documentation
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We bring new ideas to life – quickly, visually and ready for feedback. Our clickable prototypes demonstrate future workflows and form the basis for testing, alignment and proof of concept.
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Visualization of user journeys and design ideas
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Interactive prototypes for usability testing and team alignment
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Gradual refinement from low- to high-fidelity prototypes
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Foundation for technical planning and design validation
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We design all screens based on the developed prototypes – until the final product design is complete. The result is a fully responsive, accessible interface that meets regulatory requirements and offers a strong brand identity.
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Final screen designs for the optimized product
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Responsive layout for different devices and screen sizes
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Consideration of accessibility and regulatory red flags
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Visual concept with strong brand recognition and individual design language
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Delivery as a complete and developer-ready UI package
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We create scalable design systems with clearly documented components. This enables faster development, easier maintenance and visual consistency across products – all designed and documented visually.
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UI components in all states and variants
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Unified design logic across platforms and products
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Visual documentation and developer specs
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Strong foundation for consistent scaling and implementation
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Everything about Usability and UX for Medical Devices
Explore our full range of services across the entire usability engineering process. Whether you need targeted support in a specific phase or guidance throughout the full development cycle – our services adapt to your needs. Learn more about each offering and find the right support for your project.
Usability Engineering
Design medical devices that are safe, intuitive and compliant. We guide you through the usability engineering process – from concept to submission.
User Research
Understand real user needs and reduce risks early. We uncover insights that lead to better medical products.
Usability Testing
Test your product with real users. We validate safety, usability and regulatory readiness through formative and summative testing.
“The professionality and expertise of HUMAN FACTOR LAB brought us a very fruitful collaboration. The outcome of the project perfectly aligned with our needs. Their contribution to our product not only enhanced the usability but also elevated the functionality of the software. We look forward to collaborating with the great team in the next projects.“
Dr. Utku Gülan
Founder, CEO Hi-D Imaging
Why teams trust us with their UX challenges
We speak MedTech
We know the industry, the regulations and the clinical reality. That’s why we understand your challenges.
Users before features
We start with the real problem and only then design the right solution.
A clear outside perspective
We bring structure and help you focus on what really matters.
FAQ – Getting started with UX/UI Design in MedTech
Begin with an Expert Review. We’ll highlight strengths and weak points and give you clear next steps.
Absolutely. We analyse usability issues and redesign based on real user needs and workflows.
Our process aligns with common MedTech usability expectations and fits into your documentation.
We deliver developer‑ready designs, specs and components and collaborate closely for smooth handover.
It depends on scope. From a quick review to a full redesign, we tailor our timeline to your needs.
